Great travel opportunities! - Master Travel Counselor (River Cruises and Small Ship Department ) Vacations To Go Employee Review

Explore other reviews about Vacations To Go

5.0
30 Nov 2025
Recommend
CEO approval
Business outlook

Pros

You can make as much money as you are willing to invest time; good atmosphere, I enjoy it very much

Cons

There's a bit of micromanagement, some metrics force you to do things that don't help you or the company

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Vacations To Go Response
4mo
Thank you for the 5-star review and for highlighting the earning potential and positive atmosphere. We’re glad to hear you’re enjoying your experience. We’d like to share a bit of context about our performance metrics and management processes. They’re designed to support our team while ensuring consistency and transparency for our customers. We also have clear procedures to keep customers informed when team members are on approved vacation, and we fully encourage everyone to take the time off they need. We appreciate your feedback and remain committed to providing an environment that balances employee flexibility with exceptional customer service. Thanks again, Vacations To Go
2.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

No cap on commission is nice

Cons

Heavy metric focus with cold detachment

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Vacations To Go Response
3w
Thank you for sharing your perspective. We are proud to offer uncapped commissions because they create strong earning potential, and we recognize that metrics alone do not define a great employee experience. While we do have consistent minimum expectations for all sales agents, most of our team regularly surpasses them, with team managers there to support, encourage, and coach agents toward success. We also want to clarify that our recent wave season was more in line with the past couple of record-breaking years. Most importantly, we put employees first. We do not allow clients to mistreat agents, and our Customer Care and Customer Support leadership teams actively step in during difficult client situations to ensure employees feel supported, respected, and backed by leadership.
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