Management Where Art Thou? - Veterinary Technician Assistant VCA Employee Review

2.0
5 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Fairly good benefits (health-wise) You are encouraged to utilize their corporate scholarships

Cons

We are discouraged from doing overtime; our supervisors are told to keep an eye on our time clocks. I have three different apps involved with this place; one for my clock-in, one for my scheduling, and one for my paystubs. Can you get one and be done? VCA has an internal/company-made grading scale to rate employees - patient care attendant, veterinary assistant, veterinary technician, etc. Some of these have levels. Do not be fooled by the job offers; they will relabel you internally and it will oy confuse what you are. Management is not on the ball.

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VCA Response
1y
We appreciate you taking a moment to share your thoughts. Our team is committed to investing in learning and development at every level, and your feedback is valuable to us. We would appreciate the chance to discuss your comments in greater detail. To continue the conversation, please reach out to your Associate Relations Team or email AssociateConcerns@vca.com. Thank you for all that you do.

Explore other reviews about VCA

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Small animal, exotics, free care to wildlife, opportunities to work with zoo animals. Internal promotions to change all management has made the work environment very positive. Boarding facilities. Opportunity for certifying for internal crematory.

Cons

Pay rate less than expected for experience level. Corporate in California has increased prices every year that is causing all of my friends and family to change vets. With our rural area and low average income, pets are getting euthanized instead of having testing and treatment. Staff should have more discounts for employee pets.

4.0
12 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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VCA Response
1w
Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams. We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.
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