Avoid lead roles with VCA - Veterinary Technician Supervisor VCA Employee Review

1.0
5 Nov 2020
Recommend
CEO approval
Business outlook

Pros

*Health care benefits, 401k, and CE allowance provided *Ability to transfer hospitals if you move *Partnered with Penn Foster to help.get techs licensed (but does require 3 year post graduation commitment at the same hospital which is a con)

Cons

*Low pay/inequality in pay scales- long process to get small raises *No bonuses *Very poor upper management- if you're lucky to get one of the few awesome hospital manager you might be ok. *Those with more responsibilities not valued- too focused on preventing bad reviews from bad lower level employees *Inability to easily removed team members that are creating toxic/negative environment- have to jump through hoops with HR to get anything done. *Lack of transparency- team members don't feel valued if they're kept in the dark. *Too much emphasis on wellness programs- required to sell packages which are not transferrable between VCAs if owner moves (big issue in Seattle) *Leads not adequately compensated for the responsibilities they take on. Too much asked for absolutely NO reward. *Ridiculous prices on certain things- price scale based on location but takes a while to get anything changed

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VCA Response
5y
We would never want anyone on our team to feel undervalued, so please know that we are sorry this was the case for you. Thank you for your honesty. If there is anything that you would like to discuss with us from your time working in our hospitals, please reach out to us at EmployeeConcerns@vca.com. We are here to listen.

Explore other reviews about VCA

5.0
1 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good team, lots to do

Cons

Poor pay, hard on your body

1
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VCA Response
4mo
Thank you for your contributions to the team and care you gave to pets and clients.
4.0
12 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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VCA Response
5d
Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams. We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.
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