Live by your motto, "where your pet's health is our top priority and excellent service is our goal." It's gone. - Hospital Manager VCA Employee Review

2.0
6 May 2009
Recommend
CEO approval
Business outlook

Pros

VCA is very organized in regards to forms, systems, support staff at the corporate level, and reports. When the hospital I worked for was originally purchased by VCA, they provided us with educational tools, allowed us to go to conferences and leadership programs, and left us to maintain our "personality" within our hospital.

Cons

In the past couple of years, VCA has been more focused on profit rather than medicine. I know that a business must be profitable to stay open, and our particular hospital was profitable, but it was never enough. They began trimming services, charging more (automatic 6-7%) regardless of staff changes and doctor capability. They preach service, but continually cut staff, cut programs, and expect the staff to remain dedicated and professional. Mid-level management (regional level) show very little support or appreciation for a job done well.

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5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Small animal, exotics, free care to wildlife, opportunities to work with zoo animals. Internal promotions to change all management has made the work environment very positive. Boarding facilities. Opportunity for certifying for internal crematory.

Cons

Pay rate less than expected for experience level. Corporate in California has increased prices every year that is causing all of my friends and family to change vets. With our rural area and low average income, pets are getting euthanized instead of having testing and treatment. Staff should have more discounts for employee pets.

1.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Opportunity to gain exposure and basic experience, especially for entry-level roles. -Hiring process is relatively easy, which can be helpful for getting your foot in the door.

Cons

-Training and onboarding felt inconsistent; requests for guidance or additional training were often not supported. -Workplace culture felt unwelcoming at times, with noticeable cliques and a “high school” social dynamic. -Management appeared to show favoritism, which impacted morale and fairness in opportunities. -Staffing levels were frequently low, which added stress and limited support for new employees. -Collaboration and team support were lacking, making it difficult for new hires to succeed.

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