Leadership team genuinely listen to all. and encourage success through mutual goals. no micromanagement or pressure to adhere to unnecessary kpi's.
Cons
Business is growing and experiencing the usual pains this brings like systems and processes need updating to fit the way they need to adapt. leadership is overall conscious of this and actually actioning.
Utilize Response
1y
Thank you for taking the time to share your feedback and experiences.
It's great that you appreciate the leadership team's efforts to foster an open and encouraging environment. Our commitment to listening and supporting our people is paramount, and we are pleased to hear this resonates with you.
We understand that the rapid growth of the business can sometimes bring challenges, particularly in updating systems and processes. Please rest assured that we are actively working on these improvements to ensure we can adapt effectively without compromising our values or goals.
Your advice to continue listening and striving for what is right is invaluable,
Thank you once again for your thoughtful review. We look forward to continuing our journey and achieving great success together.
- Nice people
- Feed The Team - A monthly free food event
- Nice focus on staff
Cons
- Lack of staffing - lead to high unmanageable workload, and constantly hitting above what is expected - can lead to burnout
- Pay does not reflect the job title and what is expected of individuals - specifically strong in service desk
- Transparency can be weak
- No real plan of action to resolve the service desk strong issues of not enough staff to tickets ratio
- company focuses on being fast, reliable, and cheap which isn’t possible to succeed all