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Utica National Insurance Group

Engaged employer

be prepared to work very hard at Utica - Senior WC Claims Specialiist Utica National Insurance Group Employee Review

4.0
1 Jun 2014
Recommend
CEO approval
Business outlook

Pros

the salary is awesome. The location is great. The hours are very flexible. Time off for vacation is fantastic! as long as you do your job most times you can get through your day effectively. everyone treats you like a professional and allows you to work your claims the way you see it needs to be done. Most of the supervisors are good. The medical benefits are okay except you do not get vision benefits

Cons

the computer and phone system is the oldest I have ever worked on and there are no plans to updated within the next 10 years. the printer breaks down on a daily basis everything in the office is so old it came from the 1970s used as a result from being discharged from home office. All decisions are made in home office. the way you are evaluated on your annual review is pathetic as it is more of a "got ya" program than trying to teach you to make you a better adjuster. Upper management watches your every move very closely. don't ever come in late or even back late from lunch. Watch your attendance. Almost no chances for any advancement. Not sure why there are no minorities in management, you cannot locate an african-american supervisor in Atlanta?!

Explore other reviews about Utica National Insurance Group

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership, benefits and culture. Utica rewards hard work, but also offers a work life balance.

Cons

I have been here less then a year, but cannot think of any negatives.

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, Manageable pending, Great benefits, Generous PTO, The interview process was efficient and straightforward, and the recruiter was extremely helpful, maintaining clear communication with me every step of the way. This company is very thoughtful in its approach to onboarding, taking the time to ensure employees are set up to succeed rather than being overwhelmed with an excessive workload. I truly feel valued here and don’t feel like just a number.

Cons

I can not list any cons.

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