Worst Management EVER. - Customer Support Representative Upwork Employee Review

1.0
31 Mar 2024
Recommend
CEO approval
Business outlook

Pros

-Great Team Members. -Paid on time

Cons

-Got ZERO pay raise as the company never believes in rewarding you. I was working 12+ hours a day and was never appreciated. -CEO, Support Leaders are pathetic with no vision, no sense of professionalism and no experience. No wonder the company is falling to the grounds. -Selfish management. They only think of themselves and their pay, they don't even think of their team or the freelancers. I was working at their HQ and they treat worse than you can imagine. They have 6+ tracking softwares and high-level of micromanagement.

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5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great people, very approachable, interesting problems

Cons

A lot of short term thinking and near future optimization

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits were pretty good. Only reason I stayed.

Cons

Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

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