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Uppercrust (FL)

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High expectations, poor management, and high turnover rates - Anonymous employee Uppercrust (FL) Employee Review

2.0
12 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Free daily bread - Decent benefits

Cons

- Very high expectations - Poor management with subpar communication skills - Extremely high turnover rates due to the aforementioned. Uppercrust is always hiring because of this which should speak for itself. Senior people didn't even bother to learn the names of new hires as they figured they'd be gone within a month or two

Explore other reviews about Uppercrust (FL)

4.0
1 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Shift perks (coffee, bread, old pastries) Very inclusive environment Great team members

Cons

Management sometimes doesn't prioritize employees (ex. working during hurricane weather, unwilling to prioritize employee safety when harassed)

1.0
7 Jul 2024
Recommend
CEO approval
Business outlook

Pros

- Employee Discount - Quarterly and Biannually raises (due to high turnover)

Cons

- Owner thinks micromanagement is good management - Poor communication from all leaders - General Manager has been verbally abusive to numerous employees - Kitchen Manager is a poor leader who does not take accountability or show initiative - Management does not listen to staff when they suggest ways to improve - Overall lack of professionalism within upper management - Unsafe working conditions -AirCon is often broken with 2+ industrial ovens making temperature up to 90 degrees while working - Pots and cambros often fall on your head in the dish area - Bugs, lizards, and mice have all been spotted in the kitchen as recently as summer of 2024 - Work stations sometimes include a folding table in the break room or table in front of bathrooms even when Dept of Health advised against it - Multiple Health Code violations including but not limited to expired sanitizer buckets, improper food cooling techniques, improper storage of food items, fridges/freezers running hot, food served beyond 4 hour time limit

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