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Universal Studios

Part of NBCUniversal

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Engaging work environment - Guest Relations Universal Studios Employee Review

4.0
20 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Pay was better than other positions in the park. I enjoyed my coworker. I enjoyed being able to make people's days better

Cons

There are certain situations where guests get very upset over company policies and you get yelled at. It would not happen every day but it is not fun when it did.

Explore other reviews about Universal Studios

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Benefits and Health insurance. Great discounts on merchandise and Park tickets.

Cons

Pay is not the best at the start but gets better the longer you stay

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Free park access if that’s what you or your family like to do regularly.

Cons

Very large and slow moving organization that has an odd promotion/performance review process. This is a place where people come to work 9-5, take hour lunches, and place the corporate process of staying 10+ years hoping for a promotion opportunity and not work hard.

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