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Universal Studios

Part of NBCUniversal

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Learning Experience - Admission Host/Guest Services Universal Studios Employee Review

3.0
22 Jan 2014
Recommend
CEO approval
Business outlook

Pros

A great place to learn the importance of customer service. They didn't teach me how to be nice to guests, I learned on my own.

Cons

Hours are hard to come by in the off-peak season since hours are distributed based on seniority. If you're new, you can expect 2 shifts a month from January-April.

Explore other reviews about Universal Studios

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Benefits and Health insurance. Great discounts on merchandise and Park tickets.

Cons

Pay is not the best at the start but gets better the longer you stay

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic Benefits, flexible schedule, and can be a fun atmosphere when the day is right. Job is physically easy and depending on the venue, great coworkers.

Cons

Management's don't care about team members. Impossible to developed unless you personally know the hiring manger. While most guest are kind and keep to themselves, the rude guest do not have a problem disrespecting you and getting away with it.

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