Illegal practices - Anonymous employee United Cellular Employee Review

Good people to work with.

Changes at Corporate headquarters can be problematic

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The individual districts and stores are generally managed fairly well, and can be very successful. However most of that is undone by micromanaging executives that frequently pass through stores and will demand changes that end up negatively impacting experiences for both customer and employee. Many times these store visits generally involve negative reinforcement and threats of "chargebacks", which at least in this state are against the state's labor laws. One manager was threatened by a payroll department employee with thousands of dollars in deductions from his paycheck for devices that were stolen in transit and never arrived at the store. That manager also left the company. The payroll and HR departments and extremely incompetent, and will often mail paychecks to new employees, but end up sending it to the wrong store. Because of their complex system of commissions and chargebacks, nearly half the time between paychecks is spent trying to a) get in contact with someone from the payroll department, and b) try to determine why the money is being remove from paychecks. Close to 80% of the corporate office are related by either blood or marriage, and most of them were hired to do jobs that they are completely incapable of doing. The company has no one with an actual accounting degree running numbers in the office, and has no loss prevention department. They instead prefer to just deduct lost/stolen merchandise from the store manager or employees paycheck.