Going downhill - Customer Service Representative UScellular Employee Review

2.0
1 Aug 2023
Recommend
CEO approval
Business outlook

Pros

The pay and the benefits

Cons

It used to be a good place to work where you felt valued and cared for. Now its all about how to increase numbers and how many jobs can be outsourced. Longtime service means absolutely nothing.

Explore other reviews about UScellular

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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