Sales Manager - over worked, under-paid, under-appreciated by higher ups. - Sales Manager UScellular Employee Review

1.0
4 Mar 2015
Recommend
CEO approval
Business outlook

Pros

401k, health, dental, vision (VSP) are all great coverage. I love my associates and my team.

Cons

We have a billing system that has been struggling to succeed since launch. Upper management doesn't care about associates we are treated like a number. They consistently cut positions to "Control Cost" and expect the management team to be able to pick it up and still have a performing team. They rearranged the compensation packages for everyone and didn't consider the fact that we were making a lot more before. It is a game of politics and Jack would be turning over in his grave if he knew what was happening to this company. We spout that we care about our customers, but really, we care about numbers. What store is giving me the best numbers and if there is a store that isn't performing well, why aren't they? When they aren't you will see people getting tossed left and right. This company has gone down hill. I work more than 50 hours a week and then I take my work home with me. The game for U.S. Cellular is never ending. They add last minute "mandatory" conference calls that we have to be on (again, limited notice). It doesn't matter if it is your day off, you're expected to be on the calls. You have a call twice a week to report numbers even though you report them all day long, every day. The job is redundant, the management team doesn't care, and this company will eventually get bought out by a competitor, or they will lose too many associates due to their treatment of them.

Explore other reviews about UScellular

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture and Leadership, people are the best in the business

Cons

Small Corporation, runs like a mom & pop at times

4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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