Customer Service Representative - Customer Service Representative UScellular Employee Review

1.0
31 Jan 2019
Recommend
CEO approval
Business outlook

Pros

2 of my coaches were amazing and very helpful. What I started out making was great.

Cons

The fakest bunch of people and majority of "leaders" I've ever met! They tell you they value you and care about you and are willing to work with you but the truth is they DON'T care about you. You're just a number. They say their shift bid is based on how you're doing but that's a lie. Same with when you try to move to another department. They are very big on playing favorites here. If you have a family, forget it. They don't care. Most leaders won't help you if you're not on their team, and even if you are they make you feel dumb.

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5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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