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      Factory - Direct Service Tech/Master's Degree Level UPMC Employee Review

      1.0
      26 Jun 2015
      Direct service tech/master's degree level
      Recommend
      CEO approval
      Business outlook

      Pros

      UPMC can be a good place to serve the time necessary for credentialing or licensing. Tuition benefit with Pitt could be useful if one weren't writing documentation at all hours of the day and night.

      Cons

      Brutal work culture. Cold, calculated and invalidating. Callous and jaded staff. Anyone who stays for more than 2 to 3 years will become callous. Pay is awful. Benefits are insanely expensive relative to awful pay. Various related units not cooperating for transfer to facilitate most effective patient care. Patient care is not a priority. Indeed it's almost an afterthought to documentation.

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      5.0
      23 May 2026
      Concierge
      Recommend
      CEO approval
      Business outlook

      Pros

      UPMC is an all around wonderful place to work. Im a member services concierge and our team is the highest rated customer service team in the entire state! We love what we do and we do it well!

      Cons

      I truly have no complaints!

      1.0
      23 Jun 2026
      Certified nursing assistant (cna)
      Recommend
      CEO approval
      Business outlook

      Pros

      No pros. It was a horrible place to work

      Cons

      If you were night shift, you had to work every holiday. The nurses were so lazy and never helped us. We ran around taking care of patients with no help. Changing them, cleaning up horrible messes, taking them to the bathroom and doing vitals with no help. Nurses would sit there eating while on Facebook, while we did all the work. Some would even be sleeping!

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