Great Benefits, Horrible Communication, Too Much Power at Top - Web Communication Specialist UPMC Employee Review

3.0
21 Aug 2008
Recommend
CEO approval
Business outlook

Pros

Great benefits - days off are called PTO (paid time off) and can be used either for sick time or vacation time. Our supervisors were generally very flexible when we asked to take time off. The ability to buy paid time off each year, the ability to carry over unused PTO and the low cost of medical/dental/vision benefits have me (kind of!) wishing I still worked at UPMC. Their benefits are seriously good. Did I mention the ability to earn PTO for simply donating blood to the Pittsburgh Blood Bank, on UPMC's time?

Cons

Lack of communication from superiors; Some employees are hired in plum positions based on promises or personalities, not experience, then prove disappointing; Questionable decisions such as the dismantling of the corporate communications Web team (are they regressing instead of progressing technologically?) that kept the Web site current and growing, at the same time the site was experiencing great demand from internal departments wishing to publicize the medical services offered; The president's right-hand woman has lots of influence but tends to base decisions on her like or dislike of employees, not evidence that the presented idea will or will not work or whether the proposed idea will benefit UPMC as a whole.

Explore other reviews about UPMC

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

UPMC is an all around wonderful place to work. Im a member services concierge and our team is the highest rated customer service team in the entire state! We love what we do and we do it well!

Cons

I truly have no complaints!

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No pros. It was a horrible place to work

Cons

If you were night shift, you had to work every holiday. The nurses were so lazy and never helped us. We ran around taking care of patients with no help. Changing them, cleaning up horrible messes, taking them to the bathroom and doing vitals with no help. Nurses would sit there eating while on Facebook, while we did all the work. Some would even be sleeping!

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