3.0
25 Apr 2025
Current employee, more than 3 years
Lowell, MA
Recommend
CEO approval
Business outlook
Pros
Growing SI network to support new and existing projects with various areas of expertise
Cons
Inhouse services are overloaded/backlogged, provide rushed engagements, lack CSAT incentives to drive successful referenceable projects. Support is also overloaded resulting in delayed support resolution and disgruntled customers.