Not so "Ultimate" - Anonymous employee UKG Employee Review

1.0
26 Oct 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free health benefits and 35% 401K match and compensation. On the surface Ultimate has a great culture and company history. All of this has led to a culture of entitlement.

Cons

The company is run like an aristocracy, with nepotism running rampant. Those in power at the top have an exclusive club of family ties that biases "outsiders" to the royal family. The architecture of the product is 20 years old and they still have a Windows based product they call Backoffice. The large majority of their enterprise customers still login to Citrix to process payroll. They cannot and have not shown an ability to innovate and execute. Just buy more companies with their cash to appear to innovate. New products take years to finish, new architecture team has started over 3 times in the past 6 years. When CEO retires in 2018, the company is done.

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UKG Response
9y
Hi there - I'm very sorry to hear this. Thank you for this feedback, we really appreciate it and helps us improve as a company.

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2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company offers a convenient office location with plenty of nearby dining options and ample parking. The office environment is pleasant, with nice views that make in-office days more enjoyable. The hybrid work arrangement provides a good balance between collaboration and flexibility. Additionally, the organization has been supportive of using AI-powered development tools, which can help improve developer productivity and efficiency.

Cons

As a Senior Software Engineer, I found the company to have several challenges that made it difficult to be effective and grow professionally. The engineering culture can sometimes feel blame-oriented rather than focused on learning and continuous improvement. The software delivery process contains multiple layers of approvals and redundant steps, resulting in slow code promotion to production and reduced engineering velocity. Technical decisions made by senior leadership do not always align with modern engineering practices, which can make innovation and technology adoption more difficult. Recent organizational changes have also reduced the attractiveness of the benefits package. Additionally, bonus compensation is minimal and generally not a meaningful part of overall rewards. While there are talented colleagues and opportunities to work on large-scale systems, engineers who value fast execution, modern technology practices, and strong performance-based compensation may find the environment less appealing.

3
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