Pros
If you enjoy cleaning the work itself is satisfying, as long as your bid times and clients are decent. You can listen to podcasts for eight hours a day and not interact with a single person (can also be a con). You'll build overall level of physical fitness, thereby saving on gym membership. You get to see inside many kinds of homes and businesses around the Twin Cities and learn how to efficiently and thoroughly clean, truly a gift that keeps on giving. On the somewhat rare occasion you get to interact with coworkers it's usually a good time. Becoming a trainer gets you better money, opportunities to meet new cleaners and fellow trainers, and the process is relatively painless. However, Two Bettys recently announced they will be phasing out the trainer position, which one can only assume means pay cuts for those currently working as trainers. The Artists Formerly Known as Wonderbettys (aka managers) are some of the most hardworking, handy, intelligent, creative, and genuinely great people I've had as coworkers/mentors/managers.
Cons
Management gets restructured very frequently, making it hard to feel supported or empowered as a cleaner. There have been a number of times I've shown up to cleans with incorrect entrance information, unhelpful notes, or spaces that hadn't been properly cleaned in months. Your hours are at the whim of your clients needs, memories, and availability. I have lost many hours due to clients forgetting I was coming to not leaving out a key to cancelling last minute to leaving aggressive dogs unkenneled, the list goes on. Not entirely the company's fault, more reflective of the work itself. I am paid in three different tiers depending on what I'm doing for the company ($12.25, $16, $19.50, respectively), making all the lip service the owner makes to paying a livable wage feel just a tad disingenuous. Additionally, the raise and review process does not follow their promised timeline, so you never know when you can actually expect that raise. HR personnel has consistently been absent, difficult to reach, and/or unhelpful. Their last HR director only stayed a few months. As a result, cleaners aren't uniformally informed of their rights, such as allowed break time during cleans and accessing benefits. Cleaning the required 30+ hours for health benefits is very physically demanding, but I guess then you'll have access to the health care you'll need to keep your torn up body together.