Great people, great bet, and a thoughtful culture - Founding Product Designer Turnstile Employee Review

The team puts in a lot of effort to make sure candidates have a great interview process The diversity of people we hire is noticeable. Our engineering team is 40% women. The team culture at Turnstile is special. Everyone gets a chance to shape our product and processes. Embracing our remote-first approach, we meet up through Turn-outs to get closer as a team. The team works together closely, listening to our partners, doing market research, and making thoughtful decisions to improve and evolve our stack. Our founders promote open communication within the company.

Working here is great – no downsides. As we grow, the founders and engineering leads are always improving how we work and support each other.

Turnstile has an amazing group of folks building a sophisticated and UX-heavy product in the usage-based pricing space. I was impressed with the founding team and early hires when I interviewed and this impression was understated in retrospect. The people are warm, caring, dedicated, constructive and rowing together in the same direction while still having fun every day. I am consistently exposed to new perspectives and nuanced insights from cross-functional peers and feel like I am part of a strong multi-disciplinary group where my expertise is valued. It's clear the founders have done this before, are building an intentional company culture and value work/life balance. At least half the company has school-age or younger children, myself included, which was part of my personal calculus when deciding to go to an early-stage startup. I joined because I thought my time and personal life would be valued and that assumption has been validated. Finally, the engineering team specifically is top-notch, consensus-driven and principled while still prioritizing execution speed. This balance is hard to strike in practice but we're evolving frameworks and a culture of tradeoff assessment that's worked well so far. The team is a mix of startup and bigco veterans and brings a range of backgrounds and experiences, and our top values are diversity and ensuring psychological safety. Everyone has a voice in discussions and something to bring to the table.

Early stage companies are frequently subject to changes in product and technical direction and Turnstile is no exception. I believe we're doing the best we can with the information we have, but if you're used to directional stability the experience can sometimes be jarring. I personally have gotten used to it but it took some months.