I want to Run - Management Truist Employee Review

1.0
16 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Made a lot of connections with good people within branches. Can purchase more vacation reducing paychecks

Cons

Lack of Pay transparency Leadership knowledge and help is not there Inconsiderate Area leaders, Region Leaders, Blended branches were the worst experience Technology sucks Slow branches don't have chance for incentive but they expect you to work long hours. If salaried they don't care how many hours you work and try to force working as long as possible. No work life balance! 2 weeks standard time off is ridiculous Staffing is horrible Leadership doesn't know how to listen for understanding Your branch can have 2 or 3 people working but they constantly bug you about the many 100's of expired calls instead of focusing on your team and clients Sales, sales, sales seem to be more important than anything No development Old school leaders Feels like a true example of modern day slavery You won't feel like you matter unless you suck up to the right people Even though BB&T had more equity in the merger it has been a Suntrust take over and Suntrust has been known to be horrible from all my years in banking. We lost Kelly King this year as CEO and got this generic, impersonal, guy and uncaring Leadership . This place is a circus where they "talk the talk" One region leader said he wasn't concerned with losing people and that attitude was the beginning of our current environment. Most leaders don't have the time to listen, there are few who care but still can't do anything about it... not a good environment. If 1 person says 1 bad thing about you they automatically believe it with no research. No trust, no support, no values although they lead every call with purpose, mission and values I'll be leaving soon. Also, if you get covid you don't get financial assistance or pay.

Explore other reviews about Truist

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great environment Management willing to help

Cons

Work is mundane and it’s slow

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and pay with very good training programs, lots of opportunities for growth

Cons

The culture struggles to figure itself out after the big merger. Lots of senior employees were bitter about younger/new hires getting paid well. Lots of dealing with hierarchal mindsets that get in the way of the actual work.

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