Don't get on the plane that's not built! - Anonymous employee Trinity Health Employee Review

1.0
26 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The clinical staff, minus the program manager, is knowledgeable, caring, and tries hard.

Cons

-Minimal direction - the program director is genuinely lost and will repeatedly tell you their go-to phrase of we're "building the plane as we are flying". -Passive aggressive leadership. Minimal conversations at best as they tend to hide behind email/teams/text messages -The clinical meetings consist of some combination of someone not knowing how to work technology and/or someone just reading slides to you -Inconsisent expectations set from one clinician to another -Unrealistic expectations set for first 90 days. I was not given clients to work with until my 6th week, then told my calendar needed to be at 90% capacity by my 90th day, which I had no control over. -Client volume is light and/or controlled by the program manager. So you have no control over who is put on your calendar. -Silo work environment. There is little to no interoffice connection or communication. Everyone stays to themselves behind their closed door

Explore other reviews about Trinity Health

5.0
28 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits, personable manager, opportunity to advance

Cons

Pay is on the lower side due to being a non profit

1
4.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

- I had a great team of social workers, who were always willing to help. - my direct supervisor was a huge advocate for the Med SW team across IHA. She helped in getting us get more FTE, and didn’t micro-manage at all. - my coworkers at my office location (nurses, reception, doctors, etc) all appreciated my role as a social worker. - working at an outpatient office, I had good work/life balance. Mon - fri schedule, no holidays or on-call hours. - good health insurance, BCBS PPO. - my coworkers and the schedule are truly why I give this job a 4/5 instead of a 2/5.

Cons

- Our referral count/work load far exceeded the FTE we were given. For example, one of my clinics only had FTE for a social worker one day a week. Meaning, I should have only had up to 12 or so patients on my case load at any given time. More often than not, I had between 40-60 patients on my case load from this one clinic. - The head of behavioral health is a person with no mental health degree or experience. This role truly should be occupied by someone who’s an LMSW, LPC, LMFT, or any other mental health discipline. She’s not, she’s a nurse. This is not a dig at nursing, as I don’t think a Social Worker is capable of being in charge of a nursing team either. The head of behavioral health is making decisions for the division without actually consulting the people who do the work. A lot of people in the division have already quit, and I know of more who are actively looking for other work. - the pay is very low, not just for the industry standard but for the amount of work we do. I work at a different healthcare organization now doing pretty much the same role and my pay differential is almost 20K higher. - low trust in leadership across multiple disciplines (nursing, reception, etc). - No room for growth in this particular role.

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