Great pay, horrendous work culture - Dispatcher Trimac Employee Review

1.0
21 May 2024
Recommend
CEO approval
Business outlook

Pros

Great pay. Starting at 68k a year is a fantastic salary. Coworkers were Great.

Cons

Middle management is so incredibly rude and unhelpful that I've never once since encountered such incompetence. I don't mean from a business efficiency standpoint , I mean solely from a human to human lack of respect when interacting with them. There needs to be a restructuring of how leadership and middle management interacts with lower level employees. Quick tip : if you get multiple complaints regarding a single supervisor/manager you should act on it as her actions open you up to lawsuits.

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Trimac Response
1y
Hi there! We are sorry to hear about your negative experience with us. At Trimac, we take these concerns very seriously and are committed to upholding high standards of service. Thank you for bringing this particular situation to our attention. Your feedback is crucial in helping us improve.

Explore other reviews about Trimac

5.0
21 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Trimac need to up their pay

Cons

Trimac is a good company Just need more accounts than Argos

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Trimac Response
1y
Thank you for your 5-star review and your long-term commitment to Trimac. We're grateful for your dedication over the years and truly value your insight. We appreciate your feedback around compensation and account variety, both are important factors in supporting our drivers and maintaining a strong, stable business. We’re continuously working to strengthen our partnerships and grow our business to create more opportunities for our team. Thanks again for being part of the Trimac family and for helping us move forward.
2.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Super Dispatch Team that actually puts effort into making sure you have the information needed to make the run successfully.

Cons

Branch Management has a low opinion of Driver's IQ's not realizing how hard the Driver's job is. Most of the Management I encountered would quit or loose their CDL in 6 months if having to do the Driver's job.

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Trimac Response
4w
We appreciate your honesty and perspective. Thank you for taking the time to share your experience working with Trimac. If you're open, we'd appreciate opportunity to learn from your perspective - please connect with our People & Culture Team at (response@trimac.com).
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