Crisis of Leadership, Deceptive Practices - Software Engineer Trim Employee Review

2.0
17 Jan 2019
Recommend
CEO approval
Business outlook

Pros

- After several years in development, the culture and values at Trim are better than you will find in most early-stage startups. - The company is still very much in a “move fast and break things” mentality, which can be exciting as an engineer to move very quickly. - The office is in a great location.

Cons

- Little to no vision or cohesion driving the product. What started as a subscription-cancelling SMS bot turned into a Comcast-negotiating Chrome extension turned into a debt payoff subscription. There is no leadership about what Trim should do or be; it is left as an exercise to the engineering team, which is not prepared, trained, or supported to handle that part of the business. - What started as an open, honest workplace has become deceptive to its employees, its investors, and its users. Perhaps transparency is a luxury only successful startups can afford. - With the exception of the Growth/Marketing department, the leadership at Trim is inexperienced, and it shows. The process of prioritization is flighty and changes constantly; there is little to no agreement or consensus about what should be done, and a lot of work is wasted. - Lastly, this is not a “tech” company. It is a tech-assisted contractor-management company. Claims that it is using AI/Machine Learning are completely fabricated. Engineers who want to grow and learn about interesting and stimulating parts of the industry should look elsewhere; there is very little exciting proprietary tech to be had at Trim.

Explore other reviews about Trim

5.0
21 Jan 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive co-workers, interesting problems to solve/work to do, lots of flexibility for creativity. The culture is people and team focused and the company mission is to help users save money, which everyone is really committed to. Like any small company, each employee has high visibility and high impact over the outputs.

Cons

Trim is an early stage start-up, which means many of its Pros can also be seen as Cons if you're not prepared for the environment. The business is still working to put new systems and structures in place, and there is always a lot to do -- this is great if you are prepared to have ownership over your work, but wouldn't be a fit for someone who needs a lot of structure to feel supported.

5.0
6 Jan 2021
Recommend
CEO approval
Business outlook

Pros

- I started at Trim as a contractor and was given opportunities to move up within the company (which isn't something I've encountered with other startups on a contractual basis). - I am now a full-time employee with amazing health benefits. - Unlimited PTO. - The culture is very inclusive and diverse. As a team, I feel that there is so much effort to connect and communicate with each other across all departments. - Management is easy to speak with and get ahold of and you can lean on anyone to help with a task or project.

Cons

- As with any startup/early-stage company, employee turnover is inevitable, which can be a little overwhelming and disheartening at times. However, I feel like we have a great system in place to ease the transition for anyone.

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