Pros
Mostly good team mates. Friendly, talented & helpful.
Cons
Where to even begin? Utter lack of organization, notoriously HIGH TURNOVER, micromanagement, broken processes & oversized egos. Never in my professional career have I worked at an agency that excels at appearing put-together on the outside and is yet so dysfunctional on the inside. Most staff is fresh out of college. This is by design so they can underpay and overwork, being so green they won't have enough experience to "know better". The turnover is a MAJOR problem. Only 2 or 3 people had been there for over a year. If you're a new hire, congrats, you've just inherited the last person's unfinished accounts and will forever be playing catch-up while maintaining your new workload. A decent chunk of your time each week will be eaten up by unnecessary meetings and hokey, forced rituals put in place to artificially "build team culture". Rules are indiscriminately enforced with varying degrees of discretion depending on the employee. Roles are structured so that your responsibilities are often dependent on others & if they drop the ball, you'll be unable to succeed with your tasks. No account or project managers, you'll be expected to handle that too in addition to your role as copywriter/designer/web, etc. Going above & beyond will barely register with leadership, yet a small misstep of limited consequence will NEVER go unnoticed. And be careful what you say as the CEO tends to "overhear" conversations around the office quite often.