Terrible culture - Provider Tri-Cities Community Health Employee Review

The CEO is great! She is extremely knowledgeable, she governs with honor, she is down to earth, and very kind. Friendly team/staf Most staff in the clinic setting are Union, so they feel supported and that they have a voice. They do thoughtful things for their staff throughout the year. There is NO push for production (# of encounters per day) that could compromise patient care. Great benefits package-the best I’ve seen It’s not run like a mafia!!! My experience in other FQHCs is that if you are “friends” with admin or are members of their family, behaviors go unchecked and people are allowed to do whatever they want at the cost of good patient care and employee mental and physical health. One thing with the current CEO is she doesn’t tolerate it at all! If she finds out that people are unethical or aren’t supporting our mission, she directly addresses it without hesitation. She truly loves this organization, its patients and its staff. Kristy Needham’s leadership is unmatched.

I don’t have any cons to list

The providers and medical personnel are pretty good people. They are covered by the union. The benefits here are good. There are several different locations throughout the area.

This place is always hiring.... for a reason. The executive leadership team doesn't do a great job at setting expectations. Employees hardly ever are able to get a straight answer from the CEO or her team. Be aware of the 5-star reviews, many are from the leadership team and are fake reviews to boost their rating. I was hired into the HR team and within my first month my position was dissolved after they fired my boss who they hired 3 months earlier. The HR team has seen significant changes and loss due to not being able to meet the needs of the CEO and her personality. In a short 2-year period there have been 4 HR directors and multiple HR staff that have been cancelled. Unfortunately, the reality is that this company does not see the value in what a true HR team could bring to the table. Employee relations here are a huge concern yet they are put on the backburner and employees feel it. Questions sent to HR and support needed from HR are not available due to the constant change that leadership makes within the unit. Additionally, employees generally don't feel appreciated via the company. My suggestion to all is think about what you really desire out of a company. If you are looking for a place for growth, leadership and a good culture, rethink your decision to work here.