Pros
The mission of the company — helping people understand the biology of trauma and nervous system regulation — is meaningful and attracts people who genuinely care about the work. Some team members, particularly the virtual assistants, are incredibly hardworking and committed despite difficult conditions.
Cons
There is extremely high turnover and a lack of stable leadership structure. During the time I worked there, 4 employees quit and two were fired, which reflects the broader pattern of short tenures. From what I observed, most employees lasted four to six months, with very few staying longer than a year. Many people join excited about the mission and are initially given significant responsibility. However, that autonomy often shifts into intense scrutiny and micromanagement. Leadership frequently requires constant updates and regular calls to review work. When concerns about micromanagement are raised, this is described as “collaboration,” even when it limits the ability for experienced professionals to operate independently. There is also a culture of uncertainty around job security. Employees are sometimes told they may be “on the chopping block,” which creates unnecessary anxiety and instability. For a company that promotes nervous system safety and trauma-informed principles externally, the internal culture does not consistently reflect those same values.