Too friendly at times, almost fake. The informal attitude makes it hard to see how things really work behind the scenes (no real transparency).
No commitment to a plan, perhaps normal for a "startup". Every month something changes in the priorities, based on feelings and without transparency.
Hiring managers hire and fire without transparency. "Company culture" means "whoever is like us".
Feedback doesn't count unless it's overall positive and from current employees. Over the years many good employees that invested their time in the company left but nothing was done to correct the causes.
The most senior people are "in a good place" and do not really want to take responsibility for bad outcomes, hiding behind the "team mentality".
Behind the mask of a progressive American-style company is a small, greek family business that doesn't want to grow.