Working at Transcom - Customer Service Representative Transcom WorldWide Employee Review

3.0
3 Feb 2024
Recommend
CEO approval
Business outlook

Pros

It's a good starting place if you have no previous working experience. Steady pay, good hours, you usually work in shifts.

Cons

No real career opportunities. It takes a lot of effort and time to go from a CSR to a Team Leader and beyond. All of that for a paycheck that is deemed as "competitive" but they really just look at your countries guidelines for what is the minimum vage and they slap a variable bonus on top.

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Transcom WorldWide Response
2y
Thank you for your review. We appreciate you taking the time to give us your feedback.

Explore other reviews about Transcom WorldWide

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothings good about this company

Cons

Micromanagement, the managers get to take as much time off while you are here working hard and getting verbally berated by customers, no time off and when you do take time off it gets counted against you. The onsite facility is gross and trashy

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