Not good for Canadians - Inbound Customer Service Agent Transcom WorldWide Employee Review

3.0
12 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Great training program and trainers Flexible shift schedules to choose from Working from home (they mail you out a computer and all the hardware and software you will need) Competent HR personal

Cons

No support once you leave Nesting and training Very high stress Very monotonous Canadians have virtually no opportunities for growth. All the jobs that get posted are only for American employees. Only job that ever gets posted for Canadians is entry level customer support. No team leader positions. No HR positions. Nothing. No room for growth whatsoever.

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Transcom WorldWide Response
5y
Thank you for your review. We take your experience seriously and will use your feedback to make the employee experience better here at Transcom.

Explore other reviews about Transcom WorldWide

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothings good about this company

Cons

Micromanagement, the managers get to take as much time off while you are here working hard and getting verbally berated by customers, no time off and when you do take time off it gets counted against you. The onsite facility is gross and trashy

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