Great mission and people hindered by poor management alignment - Project Manager TrakCel Employee Review

One of the main challenges with working at TrakCel is the disconnect between management and the wider workforce. There often seems to be a lack of alignment on priorities, direction, and even day-to-day expectations. Decisions can feel top-down, with limited visibility into the reasoning behind them, which makes it harder for teams to stay engaged or feel confident in the overall strategy. Communication is another weak point. Messaging from leadership isn’t always consistent, and different parts of the business can end up working towards slightly different goals. This creates confusion, duplication of effort, and frustration among teams trying to deliver effectively. There’s also a perception that employee wellbeing and feedback are not genuinely prioritised. While there may be surface-level initiatives, they don’t always translate into meaningful change. As a result, people can feel undervalued or unheard, particularly when raising concerns or suggesting improvements. Finally, the environment can feel overly influenced by senior stakeholders, with frequent changes in direction or interference that disrupt progress. This makes it difficult to maintain momentum, ownership, and clarity within teams.