21 Jan 2021
Tower Health Response
5yThank you for your three star review of Reading Hospital. We are pleased to hear your co-workers are amazing and know the teamwork between PCAs and RNs is priceless! We often receive positive feedback from current and former employees regarding their co-workers and how they contribute positively to employee satisfaction. We know concerns with management and job descriptions can add stress to a role, therefore, we strive to maintain an ‘open door’ management policy. We encourage you to bring your questions and concerns to an HR Business Partner, who will be able to address them and also provide clarity on RN Levels within our Professional Recognition for Excellence Program. We are surprised with your concern about communication as we regularly communicate with employees via: News Around the Clock, the Intranet, email, etc. We pride ourselves on making patient and staff safety a top priority and encourage you to bring any concerns to your supervisor or the HR Business Partner. We appreciate your commitment to the organization, your patients, and the community during this pandemic and always and thank you for your feedback.