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Total Quality Logistics

Engaged employer

Discriminatory acceptance in the work place & misrepresentation upon recruitment - Logistics Account Executive Total Quality Logistics Employee Review

2.0
18 Sept 2013
Recommend
CEO approval
Business outlook

Pros

If you are able to gain the "thumbs up" from management and be accepted into the clique then you could have unlimited income potential with or without education, manners, business etiquette or leadership skills.

Cons

The hours are ridiculous and if you are unwilling or unable to work literally 24/7 including 12-13 hours a day absolutely never leaving your desk then you will not be rewarded with "gift" accounts or additional support. The sales floor resembles a stereotypical locker room atmosphere with daily inappropriate comments. Few females actually succeed as brokers. The company misleads you in recruitment that you would be able to make $65k in the first year, but this is ONLY if you are chosen to be given accounts from leaving brokers with established freight. If you have to build your own book of business you will be calling 12 hours a day to a never ending list of potential "customers" who have been aggravated by TQL for years and have no interest. The pyramid set-up of the broker agreement allows the company to make 5% more on each account every time a broker leaves established freight, the no compete agreement you assign means that you can't work in freight after you leave AND if your customer doesn't pay their bill 90 days then you LOOSE ALL COMMMISON! No matter if they pay at day 93....company keeps it all. This was the most unethical and disappointing experience of my entire life. I entered the company with experience, not fresh from college and in one years time almost lost everything due to only bringing home $900 every two weeks!

Explore other reviews about Total Quality Logistics

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Unlimited potential when it comes to earning commission and reaching your career advancement goals. Everyone is a resource and you have tons of support from senior brokers and managers who started in the entry level position as well. Culture is amazing, there are endless events to attend and an open floorplan community atmosphere that welcomes networking. Location specific is right on the water with lots of perks. Internal promotion goals and commission metrics are clear, and you work for what you receive in an office with likeminded individuals. UNCAPPED COMMISSION is obtainable!

Cons

This is a role where you put in what you get out. You need to put in the time, stay focused, stay driven on your goals. If you are not hungry for success, then this is not the role for you. You need to be willing to work hard for what you earn, and you will see that outcome. That will take time and effort. This is a long-term position with unlimited potential if you work for it.

1.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Frat House environment if that's what you're into.

Cons

Where do I even start.... My first week there the sales manager, whose account I was supposed to look over and be trained by, was gone for the whole week. The desk spot they put me at was next to this JBL party box, making it virtually impossible to communicate over the phone. When you're in the training phase you literally do all the work for the account manager, then you're expected to make cold calls to people that want no part in TQL. When you do get someone on the phone and make a sale, you wont be seeing any of that money. They have a commission draw set up where you have to be making a certain amount of revenue before you can make commission- thus leaving you to the measly 43k salary. These recruiters and managers SELL you a false dream, the turnover rate there is astronomical for a reason. They will hire anyone that'll learn the system, use them for labor for 6 months, cut them when they don't meet the ridiculous KPI metrics. To be actually successful here you either have to work near 60+ hours a week for YEARS waking at 4am to "snipe" accounts that have been released due to inactivity, or be handed an account by a retiring SR level manager. RUN from this company!

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