Be wary - Retail Planner Tory Burch Employee Review

1.0
11 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Tory Burch, as a human, does a lot of good

Cons

Lack of structure within company (how do departments work together, communication and strategy) Lack of consistency among departments ex. reporting varies be category, messages and direction with change VERY last minute (a lot) and there will be strategy changes not communicated. No hindsight to what went wrong or apology. A "thank you" if you are doing well or a "not meeting expectations" if you can't keep up with the spin. Because of this lack of structure, lack of communication, you will work ALL hours. Surprise! Sunday's are unofficial workdays too (not mandatory, but if you want to keep up, you too will find yourself angry working all these hours) and your manager will know, and not acknowledge this or say "thank you". This is not because youre incompetent. And finally all this is caused by... Lack of quality and competent management. All managers are good at what they do, but seriously lacking in management skills. ALL, pretty much every management falls under this blanket, Tory herself. All VPs take vacation when she does and cancel when she does (can you imagine?) Now take all this and imagine terrible management during normal times, now add in Covid. I know if you're desperate you will take the job, ask for more money... Why? Because you'll be managing and training yourself. They've tried restructuring multiple times and it never works. Its a trickle down affect, unfortunately.

Explore other reviews about Tory Burch

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company and great incentives. This company truly cares for its employees and makes the work enjoyable.

Cons

The need to satisfy unpleasant customers.

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

• Strong brand recognition and a loyal customer base. • Employee discount and sample sales are excellent perks. • Talented and hardworking teams across many functions.

Cons

• Work-life balance is extremely challenging, particularly at the leadership level. Long hours and constant availability are often expected rather than the exception. • The culture can feel transactional and driven by a "got you" mentality rather than collaboration, coaching, and development. • Favoritism and nepotism are noticeable and can create inconsistent standards across teams and individuals. • Leadership accountability is lacking. Expectations are often high, but accountability is not always applied equally across the organization. • Decision-making can feel political, with perception carrying more weight than actual performance or results. • There is a significant gap between the company's external messaging and the internal employee experience. While the brand publicly champions women and female empowerment, many employees may find that the internal culture does not consistently reflect those values in practice. • Transparency, integrity, and trust can be lacking, which contributes to an environment where employees may feel unsupported or undervalued.

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