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Toronto Humane Society

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Okay - CSA - Customer Service Associate Toronto Humane Society Employee Review

3.0
16 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Working with animals There are good people to work with

Cons

Not much pay Management depends on friendship

Explore other reviews about Toronto Humane Society

3.0
5 May 2025
Recommend
CEO approval
Business outlook

Pros

Seeing animals everyday, connecting animals to awesome pet parents, passionate and nice co-workers, offers professional development opportunities, nice location

Cons

I put my heart into every aspect of my job here because of my love for animals and utmost respect for my co-workers and vet techs and vets here. My responsibilities immediately changed (having to do intake/surrender calls and urgent medical calls everyday) without a raise or training, and upper management always diminished us. During the time we were highly understaffed, they let me go right before my last shift with no warning or explanation. After a few months, my boss texted me to ask if I would return.

3.0
2 Jul 2024
Recommend
CEO approval
Business outlook

Pros

getting to know many lovely people and animals, and feeling like you're making a difference :)

Cons

Management at the time was not considerate of personal situations.

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