Low Level Employees are undervalued - Analyst Torch Technologies Employee Review

2.0
1 Mar 2019
Recommend
CEO approval
Business outlook

Pros

There's a lot to be involved with , both at work and in the community. Most of the employees at Corporate that I've encountered are friendly and helpful.

Cons

The benefits and pay are sub par for singles, especially single parents. I have only been with Torch a few years but have never felt so under valued. I have had some issues with a customer and when I sought help/advice, I was basically told to suck it up and deal with it, that the customer matters more. I do not feel supported by management and truly feel that because I am not a big player in the game, I don't matter. I'm sure once you matter enough, you will enjoy the company. But as of now, my benefits and pay do not make up for the struggle and frustration. I am very disappointed because all I ever heard was how great this company was.

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Torch Technologies Response
7y
It is difficult for any organization to be perfect, but we are always disappointed to hear when anyone has formed a negative opinion of our company. As an employee-owned company, we work very hard to provide our fellow employee-owners with excellent opportunities both professionally and personally. Just a few examples include working with employees each year to develop career goals, conducting voluntary training sessions open to every employee-owner, and also hosting 16 employee morale and welfare events throughout the year for employee-owners and their families to enjoy and to maintain a good work-life balance. Because we are all owners at Torch, we also encourage our employee-owners to take advantage of our open-door policy to communicate their goals and concerns with any level of management - even with our CEO. While there is always room for improvement, we believe that our approach to open communication creates an empowering environment for our employees. We also believe that this is one of the reasons Torch was recognized again by Fortune and Great Place to Work as one of the nation's best workplaces for the third consecutive year and why Torch consistently achieves one of the lowest voluntary turnover rates in our industry.

Explore other reviews about Torch Technologies

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Employee centric culture, ESOP, community outreach

Cons

ESOP tough to sell to next generation but still important

1.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

• I was employed and able to gain my first year of experience. • Coworkers are generally supportive and easy to work with. • Mission work supporting the military can feel meaningful.

Cons

• Salary is not competitive. Compared to what people from my graduating class are earning in similar roles, the compensation here is noticeably lower. The ESOP is often presented as a balancing factor, but for early-career employees it doesn’t meaningfully close the gap in the short term. • Technology stack is behind current industry practices. Many of the tools and development approaches feel dated compared to what is commonly used in modern software environments. That makes it harder to build skills that translate to the broader tech market. • Limited technical leadership. Some managers have not worked as developers or engineers themselves, which makes it difficult to get practical guidance on architecture, tooling, or modern development methodologies. • Professional growth can feel self-directed. Much of the learning happens independently rather than through structured mentorship or technical leadership. • Shutdown policy created frustration. During the government shutdown, employees were not allowed to take unpaid leave and were expected to use PTO or go without pay. For junior employees especially, that policy was difficult to understand. • Contract uncertainty affects morale. With contracts approaching expiration, there can be a lot of uncertainty about future work and career continuity.

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