Great opportunity to grow and learn - Anonymous employee Toast Inc Employee Review

5.0
4 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone is very committed to the growth of the company and focused on their individual objectives. In certain departments, roles aren't fully developed or defined yet which is beneficial for young professionals looking to steer towards their strengths as they develop at Toast. Culture is a huge part of the company and something they actively look for in recruiting. Execs are trying to keep the "start-up feel" as we grow over 1,000 employees - shown in unlimited vacation days, flexible hours and social events.

Cons

The high-speed growth is not for everyone. If you are looking for an established employee base, this is not the place for you. Approximately 50% of the employees have been with Toast for under a year. Compensation could be better, you would hope that as the company continues to succeed, salary increases closer to industry standards. No 401k packages are a bummer, but it has been a focus for some time now and we have been reassured they are looking into it.

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Toast Inc Response
7y
Thank you for sharing! I agree- I love that Toast still has a fun startup culture, despite the exponential growth. It sounds like you've found this to be an exciting place to work, and I'm glad that you've enjoyed your time thus far! - Natalie

Explore other reviews about Toast Inc

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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