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      Toast Inc

      Engaged employer

      Toast Inc reviews

      Great Culture, Smart People, Hard Problems - Product Manager Toast Inc Employee Review

      5.0
      23 Aug 2018
      Product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I work with people smarter than me every single day. This company is full of experienced, educated, and motivated people that want to make the life of a restaurant operator better. I am empowered to balance my professional and personal life and I feel respected even though I have been with the company for <1 year. While the idea of a restaurant seems simple, the problems they face every day are incredibly complicated. The restaurant space is extremely diverse and full of wildly different restaurants. We are building a horizontal platform that would provide for every aspect of running a restaurant....it's hard haha.

      Cons

      Toast has a startup mentality & culture for sure, but that being said, they are definitely growing up. When I joined it had just stopped being the Wild Wild West, where everyone is working on everything, and if something needs do be done then you just go out and do it. The company has become more organized (which is probably a pro for some people, but when you're expecting something different it is more of a con)

      avatar
      Toast Inc Response
      7y
      I couldn't agree with you more! We have some incredibly smart people here at Toast, and I feel like I'm always learning something new from my peers as well. Building a best-in-class restaurant platform is no easy feat; it definitely takes a team to bring this vision to life. We've come a long way since our start up days, and there are only more exciting milestones to come. Thank you for joining us on this journey from the Wild Wild West to becoming a top notch SaaS company! - Sarah Castle, HRBP, Engineering and Product

      Explore other reviews about Toast Inc

      5.0
      28 May 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      1w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      8 Jun 2026
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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