Only Good on Paper - Sales Tiffany & Co. Employee Review

To put it simply—for a such a well-known, multi-billion dollar brand, the lack of organization, expertise, and tangible planning is truly astounding. - No work-life balance, your schedule changes daily/monthly so there is almost no way to form routines outside of work - Steep goals with little incentives/pay raises even if you go above your expectations. Most advisors (really, all store staff) are constantly stressed to the point of burnout - The company is constantly finding new ways to penny pinch. Our phone lines that are meant to dial directly to an in-store staff member are now directed to remote, lesser paid “Contact Center” employees who not only take the sale, but have you take time away from potential sales to wrap it and present it to clients. Our staff is starting to joke that we have become the “repair and pick-up” store - Lacks consistency and structure in senior support. There is no real training offered beyond repetitive and often out of touch video learnings. There never seems to be a clear answer on how to correctly do something because of this. - Seldom any room for advancement despite it being frequently touted as an option - Consistent IT issues that affect software and client experiences. I have lost entire sales solely because of these mishaps - Constant change in store policies, employee expectations, and commission with just days to weeks notice at max - Our “company gift” for Christmas was a Tiffany charger for our work phone if that tells you anything about how this company views you