High Expectations for Low Pay - Account Specialist Tier One Partners Employee Review

Thank you for your response. We value feedback as an important tool for growth and appreciate the time you took to provide it. We would like to take a moment to address some of your concerns. But first, we are glad you feel you learned a lot while working at Tier One and made lasting friendships. We remain committed to providing a rewarding workplace that fosters ongoing professional development for our employees. After reviewing your concerns, we would like to share some of the ways they have been addressed in recent years. We moved to an agency-wide annual review process in 2020, with the goal of more clearly mapping out career paths for our employees. Our new process is more collaborative and puts an emphasis on addressing employees’ professional goals. Tier One is also always working hard to strengthen the relationships between offices through our All Hands Calls, culture activities, brainstorms, and more. Over the past 18 months, our remote work practices assisted with that goal and we resumed our office exchange program early this summer for fully vaccinated employees. We conduct regular salary and compensation reviews to be competitive with other agencies of our size and scope and have made salary adjustments accordingly when appropriate. We instituted a paid parental leave policy in response to an employee's need In 2018, which is detailed in our employee handbook. As with all feedback we receive, we will reflect on your suggestions to identify additional areas of improvement. Thank you for your comments, Marian Hughes, Co-Founder & Managing Partner Kathy Wilson, Co-Founder & Managing Partner Sue Parente, Co-Founder & Managing Partner