4.0
27 Oct 2015
Current employee, less than 1 year
Austin, TX
Recommend
CEO approval
Business outlook
Pros
Great managers and customer service team. If you love sports and concerts, this job is great to gain customer service experience as well as experience in the ticketing industry. Fun atmosphere and benefits (health coverage, quarterly bonuses, happy hours, etc.) Great opportunity to work independently and as a team.
Cons
The flexible schedule can make it tough, working day shifts to night shifts and always working a day on the weekend. Busy times of the year can become overwhelming if you're not good at juggling twenty things at once. Organization and great communication is key to be successful. At night the role becomes customer service and sales and the commission rate is barely acceptable.