Pay is SUPER LOW!! - Product Support Thomson Reuters Employee Review

1.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Really aren't any. I mean, the people were nice enough.

Cons

The pay is so low for Product Support (remote). 22/hr. I hadn't made 22/hr since 2015. Also, the systems that support works in are old and look and operate like Windows 95. Very clunky systems.

Explore other reviews about Thomson Reuters

5.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and people. Lots of overtime available and bonuses during busy season.

Cons

I really enjoyed this job so the only con I can think of is that it is seasonal.

2.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some of the direct Managers and team members but only because everyone sticks together because there constantly change and unclear expectations from upper management.

Cons

*Unclear commissions spread across multiple tracking systems that don't line up including sales done on various salesforce portals. Many teams members gave up trying to track or follow up because we were so busy. *They treat businesses like dollar signs and employees like numbers. *They "laid off" managers on the Tax/Audit team, some who had been with the company for decades and were the most supportive of their teams. *They are focused on buying up other software companies and products without having any protocols or streamlines in place for them, not to mention they still haven't properly done so for acquisitions in the last 5+ years.

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