Toxic culture and poor treatment of employees - Senior KYC Analyst ThinkMarkets Employee Review

Lots of challenges and support

I like it so far

The pay was alright-ish. That's the only good thing I can think of.

Where do I even start. The level of micromanagement is unbelievable. The CEOs will be reviewing social media images that will get 2 likes after that. The big decisions are made on a whim with no research or logic. In 2024 they still believe in cold calling and not marketing, believe it or not. People come people go with no proper handovers which leads to total mess in all the departments, most people don't even know or understand the company products. Lots of mishires when new people join the company and have no idea what they are doing. Employees across offices are not treated equally. WFH is only granted at some locations and so are salary reviews/increases. I could go on and on. I don't know how they are still afloat if I'm honest. Do yourself a favor – stay away from this company. You can do better.