Run - Anonymous employee The RealReal Employee Review

The company talks a big game (remote work, flexibility, supportive leadership) but the reality is far from it. Onboarding is minimal, and expectations are often unclear from day one. Communication is messy, often siloed, and sometimes completely contradicts itself. It’s hard to feel set up for success. Roles change frequently without warning, and you're often given work you're not trained for. There's no real support, and asking for help usually leads to “just Google it.” Proactive feedback is rare, and when it does happen, it’s usually reactive instead of helpful, or documented privately without context or follow-up. Hard work often goes unnoticed and will often be deleted or ignored without feedback, which makes it easy to feel burned out and unmotivated. Leadership (particularly within the HR team) fosters a culture of distrust. At the end of the day, you’re not treated like a person with goals and potential, just a replaceable part. The environment is mentally exhausting and unsustainable. If you value professional growth, basic respect, or your mental health, think twice before joining.