This job legitimately gave me depression - Luxury Fashion Receiver The RealReal Employee Review

1.0
25 May 2021
Recommend
CEO approval
Business outlook

Pros

You get a lunch stipend. That's it.

Cons

Off the bat, the work is the same day in and day out. I listen to podcasts to pass the time but it doesn't help much. You are expected to reach a quota every day. At first it seemed achievable, but they've raised it so high up that I can no longer reach the quota anymore, even on a good day. They've raised it twice and I have worked here less than a year. And you will not be paid more to do more. Management is horrendous. Information is constantly changing. If you have any complaints don't expect them to resolved. I've been talked down upon as if I'm stupid, even in a case when they were giving me incorrect information and I was trying to politely correct them. Overtime all the time. Expect to be told you need to do mandatory overtime the week of. Expect to do overtime way more often than you think. Expect paid holidays to be taken away from you less than a week beforehand. All of these stresses has caused me to fall into a depression that has effected me in and out of the workplace. I used to be excited for life and now all I do is dread, or sometimes have panic attacks, over the next time I have to work. Oh and yes, I've tried therapy. The company offers free sessions! ....but only 6 free sessions. The rest I cannot afford on the pay I'm given. Thank you The RealReal on the damage you have caused on my psyche.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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