Decent Pay, The Best Co-workers, but Outrageous Hours and Expectations - Photographer The RealReal Employee Review

3.0
27 Aug 2018
Recommend
CEO approval
Business outlook

Pros

The redeeming quality of The RealReal, at least in the photo department is that you will meet the best people. Your coworkers are supportive and fun, which is especially needed with how hard upper management pushes you to reach quotas. Your leads will do the best they can for you. The pay is also decent. Having benefits as photographer is a nice touch. It's also interesting to be around and see a lot of designer clothes, shoes, and accs.

Cons

The expectations are very high here. Upper management have a lot of pressure to maintain and keep up with quotas, and the production teams are directly effected because of it. It's hard to not feel like a number in the system here, at least in view of management. Its hard to maintain a healthy work-life balance when working here. Overtime is mandatory and can get exhausting.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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