drink the kool aid mentality. tried to raise issues about the workout inconsistencies and higher ups didn't care. tried to talk with my regional manager about why i wasn't happy with the company and was asked why i didn't just quit. they are looking for people to power through and not ask questions. the pay structure changed so much that i had no idea how much i should be getting paid or how i was getting paid. impossible to reach bonuses. they hire people with no experience and or PT certs (sometimes, some are real trainers who workout themselves) and it shows... it was a struggle to be there and overall gave me a lot of stress, very little money, and no work life balance. no diversity in upper management, but there are in the trainers... that should tell you a lot.