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      The Hanover Insurance Group

      Engaged employer

      The Hanover Insurance Group reviews

      Claims Services Specialist - Claims Service Specialist The Hanover Insurance Group Employee Review

      4.0
      13 Jan 2018
      Claims service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people and good managers in this area. Also pay is good for what you do. Good benefits and great company 401k match.

      Cons

      Constantly answering phone calls from sometimes demanding customers. Repetitive work. When you are ready for more specialized responsibilities takes forever for training even when there is an obvious need.

      Explore other reviews about The Hanover Insurance Group

      5.0
      30 Oct 2025
      Director, business operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Value-driven Promotes from within Highly focused on employee development and growth Excellent benefits!

      Cons

      Technology in our space was a bit dated but the company was actively moving towards remedying that when I left

      3.0
      4 Jun 2026
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, polite, and environment for advancement

      Cons

      Goals are very un reasonable. They will work you to death. Extremist left wing values are constantly in your face here. Straight and Christian hate are inter woven in all of their policies and speeches etc. As a life long Democrat I even find it distasteful and inappropriate.

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      The Hanover Insurance Group reviewsThe Hanover Insurance Group Claims Service Specialist reviewsThe Hanover Insurance Group review