employer cover photo
employer logo
employer logo

The Driver Provider

Is this your company?

pros and cons - always room to improve to truly be 'the best' - Transportation The Driver Provider Employee Review

3.0
9 Nov 2019
Recommend
CEO approval
Business outlook

Pros

detailed vehicles most days, offer of benefits plans, some amenities like water, ice, newspapers are supplied for convenience, most employees are nice and helpful.

Cons

not paid for required time at work. low wages in form of "commission", not seeing tips, crazy work scheduling leads to no personal life and tired all the time.

avatar
The Driver Provider Response
6y
Thank you for your candid review. We work hard to provide a strong compensation and benefit package for our team. We are chagrined to hear that there are concerns on your end. Towards that regard, you are welcome at any time to audit your wages and assignments with our accounting and/or management team. Our commission-based wage program can be tricky to understand at times, and may be more challenging to quantify vs an hourly wage. That said, we have analyzed that our driving staff tend to earn higher overall wages than those that drive for our competitors. We have worked hard to make certain that is the case, and have right-sized wages upwards twice in 2019. We would be keen to evaluate your situation to see if there is some manner of anomaly...please do accept the invitation o review your earnings with us. We would certainly like to have happy employees, and are in the process of adjusting our definition of full-time work, and are relaxing the availability requirements for that status. December will unveil substantial changes due to driver feedback in the pursuit of better work/life balance. We hope that these will be well-received. Again, thank you for your engagement; you are certainly encouraged to speak up at any time with your concerns. We are committed to continuous improvement.

Explore other reviews about The Driver Provider

5.0
4 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The work environment at Driver Provider is collaborative and innovative. Open communication is encouraged, and everyone is always willing to help each other out. The management team is approachable and supportive. They provide clear direction and constructive feedback, helping employees to grow both personally and professionally.

Cons

Improving inter-departmental communication would greatly enhance productivity and reduce misunderstandings such as implementing regular cross-departmental meetings

3.0
13 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good retirement or part time work.

Cons

Management quick to reprimand for mistake but seldom recognizes compliments from customers. Lack of maintenance on vehicles. Issues can be repeatedly reported with no action. Driver management does not reply to emails or text unless it affects their bottom line or is complaint related. Turnover rate is very high. Not employee friendly. Management expects high standard but does not listen to suggestions to improve vehicle maintenance or customer services. Some archaic protocol that would apply to pre-digital communications and services such as news papers and business publication on board.

See reviews by: Helpful|Rating|Date|All