22 Jul 2022
The Delta Response
3yThank you for taking the time to give us your feedback.
We strive to pay industry-standard salaries, within our industry vertical, as far as possible. Based on an associate level (above Intern) we believe that the salary was appropriate based on the level of skill and experience within the marketing execution team.
We encourage diversity, as an example currently over 30% of our team is female with the majority in senior leadership roles. We can always do better and aim to continue to grow across all areas of diversity.
We are deeply disappointed and sorry to hear that you felt bullied and not heard. It is unfortunate that during your two-year employment with us that you felt you could not make use of our grievance policy and process and that you did not feel comfortable talking to your manager or your immediate teammates that you felt close to. We would have loved to get your feedback immediately during your daily check in’s, monthly 1:1’s, monthly pulse surveys, and performance reviews. You could have also made use of our wellness and coaching partner programs.
Since agile promotes greater speed and continuous feedback, it allows teams to adjust and adapt marketing campaigns when desired, rather than committing to a long, inflexible campaign. This puts a greater priority on customer needs and allows teams to measure the impact of their efforts before campaigns become outdated. This can sometimes feel ‘quick’ as it promotes greater speed and continuous feedback.
All scopes of work are signed off by clients with full transparency into the full teams working on them and the costs associated with that work. Often scopes our outcomes-based and not specific to the individuals working on them as this can often change pending the project team and deliverables.
Resilience is one of our company values and we place high expectations on being a self-starter, knowing how to move past difficulties and finding alternative solutions to accomplish objectives. We encourage each employee to bring their A-game and demonstrate their unique superpowers while making use of the free online courses, training material and programmes we offer.
Not all engagement events are for everyone it would have been great for you to initiate some of your own, we love this kind of thinking, or join some of the ‘non-party’ type events.
We encourage a healthy referral programme when it comes to employment. Often, the best talent comes from within, who else knows our business, our culture, our clients, and our team best than the team members who already work here.